Privacy Policy
Love Berners (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit https://www.loveberners.com. By using our website, you agree to the practices described in this policy, including the use of cookies, tracking technologies and retargeting.
1. Information We Collect
Information you provide directly
• Name, email address, phone number and any details submitted through contact forms, puppy applications or newsletter sign-ups.
Information collected automatically
• IP address, browser type, device type, operating system, referring pages and browsing behavior collected through cookies and similar tracking technologies.
Payment information
• If you place a deposit or purchase from us, payments are securely processed by trusted third-party providers. We do not store complete payment card information on our servers.
2. Cookies and Tracking Technologies
Cookies are small files stored on your device to enhance your experience on our website. By using our website, you consent to the use of cookies as described here.
Types of cookies we use
• Essential cookies. Required for the website to function and remain secure.
• Analytics cookies. Help us understand how visitors use our website, such as through Google Analytics.
• Advertising and retargeting cookies. Used by platforms such as Google Ads and Facebook Pixel to deliver personalized ads based on your browsing activity.
You may disable cookies in your browser settings. However, doing so may limit website functionality.
3. Retargeting and Advertising
We use remarketing and behavioral advertising with partners including Google Ads and Meta. These services allow us to show personalized advertisements based on your previous interactions with our website.
Advertising partners may collect data such as your IP address, pages visited and general browsing behavior. This enables us to show relevant ads when you visit other websites or social platforms.
You can opt out of interest-based advertising using the following tools:
• Google Ads Settings: https://adssettings.google.com
• Network Advertising Initiative Opt-Out: https://optout.networkadvertising.org
4. Legal Basis for Processing (GDPR for EU and UK Residents)
If you are located in the European Union or United Kingdom, we process your personal data based on:
• Consent. When you accept cookies or submit information through forms.
• Contractual necessity. When communicating with you regarding puppy reservations or purchases.
• Legitimate interests. For website improvement and customer support.
• Legal obligations. When required to comply with laws and regulatory requirements.
5. How We Use Your Data
• To respond to questions, application forms or service requests
• To process reservations or deposits
• To send updates, newsletters or promotional messages if you opted in
• To improve user experience and website functionality
• To comply with legal and tax obligations
6. Sharing of Information
We do not sell personal data. We may share your information with:
• Service providers such as website hosts, payment processors, email platforms, analytics tools and advertising partners
• Legal authorities when required by law or to protect our rights
All service providers must protect your data according to applicable privacy laws.
7. Data Retention
We keep personal information only as long as necessary for the purposes outlined in this policy or to meet legal requirements.
8. Your Rights (EU and UK Residents)
You have the right to:
• Access the personal data we hold about you
• Request corrections or deletion of your data
• Withdraw consent at any time
• Object to or restrict certain data processing
• Request data transfer to another service provider
To exercise these rights, email us at [insert email address]
9. Data Security
We use technical and organizational safeguards to protect your personal information from unauthorized access, loss or misuse.
10. External Websites
Our website may include links to third-party sites. We are not responsible for their content or privacy practices.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in law or website practices. The revised date at the top of this page will be updated accordingly.
12. Contact Information
If you have questions or requests about this Privacy Policy, please contact us:
Love Berners
Email: [insert contact email]
Website: www.loveberners.com
